Question 1

What are your service areas and are you licensed and insured?

Accepted Answer

Two Rivers Pressure Washing serves a wide area, including King George, Westmoreland, Caroline, Fredericksburg and portions of Stafford Counties in Virginia as well as the entire Northern Neck and surrounding suburbs. Two Rivers Pressure Washing has all licenses and permits required for our industry as well as a substantial insurance policy to cover any unlikely damage to your property. To check if we service your location, reach out to our team and we'd be happy to assist you.

Question 2

How do you determine pricing for your services?

Accepted Answer

Our pricing is based on the type of service, materials required, and the scope of the job. We provide transparent, upfront pricing before any work begins, so there are no surprises. Reach out to us to discuss specifics for your project.

Question 3

Do you have a contract? Can I see your terms and conditions?

Accepted Answer

Professional Washing Contract. 
Notice to Homeowner. Two Rivers Pressure Washing (TRPW) is licensed by the county of King George in the state of Virginia and insured by a General Liability Policy.

Homeowners Duties and Obligations: Homeowner shall ensure that the area for Scope of Work is accessible to TRPW with adequate utilities for Scope of Work to be completed. Homeowner authorizes TRPW to use Homeowner's water supply, which shall be sufficient for Scope of Work to be completed; should TRPW need to supply water, additional charges will be assessed. Homeowner shall notify TRPW of any condition(s) of the property which could feasibly impact TRPW's ability to perform, including but not limited to any damaged spigots, siding, windowpanes or seals, or roofing. Homeowner agrees to perform no work or alterations, and to permit no work or alterations by any third party, to the area of Scope of Work without a separate written agreement with TRPW until the Scope of Work is complete; a service charge of $50 will be assessed if the Scope of Work cannot be completed as scheduled due to another contractor being on premises. Homeowner shall cooperate with TRPW's reasonable requests for performance of this Contract. Homeowner is solely responsible for moving all furniture and other items from all areas to be cleaned, and solely responsible for their safety saving in the event of TRPW's gross negligence, and for adequate insurance for the Location of Work and its contents. Homeowner covenants that he has full authority to enter into this Pressure Washing Contract for the Scope of Work at the Location of Work, and that Homeowner is not aware of any liens, encumbrances, regulations, stop work orders, or other governmental directives that could inhibit performance. Delay: TRPW shall not be responsible for delays covered by events beyond the control of TRPW, including, but not limited to: weather conditions, strikes, acts of war, acts of God, riots, governmental regulations and restrictions, delays caused by Homeowner's failure to make allowance for materials selections. In the event of adverse weather conditions TRPW will make every effort to reschedule the work as soon as practical and as scheduling allows.
Hidden, Concealed, and Unforeseen Conditions: The parties agree that in the event TRPW discovers a condition not readily observable to a prudent TRPW inspecting the Location of Work for the purposes of Scope of Work requiring an extra cost that they shall proceed as follows: TRPW shall notify Homeowner verbally at once to expedite an agreement as to the charge to correct such condition, and provide a written estimate as soon as is practicable. The parties must agree to such charges or agree to a resolution method. This includes, when TRPW, in its sole discretion, determines a permit is required, anything unforeseen in the permitting process. 
Termination and Cancellation: TRPW may terminate and cancel this Home Improvement Contract if any payment is not made as required. TRPW shall have all remedies provided by law, including the right to establish a lien on the Location of Work. Homeowner may terminate and cancel this Contract subsequent to providing TRPW written notice of intent to terminate explaining the basis for termination, without cure by TRPW within 10 days. In the event of termination Homeowner shall owe TRPW for any materials ordered by TRPW, as well as 25% of the Contract Price as TRPW's stipulated liquidated damages. Attorney's Fees and Court Costs: In the event that any payment is not paid when due or if Homeowner otherwise defaults in his obligations hereunder, Homeowner agrees to pay all collection and court fees, including attorney's fees in the amount of 20% of any such sums due, which amount Homeowner expressly agrees is reasonable. Initial Termination Period: Any other terms of this agreement notwithstanding, Homeowner may cancel this transaction by providing written notice to TRPW at any time prior to midnight of the third business day after the date of this transaction. If you cancel, any property traded in and any payments made by Homeowner will be returned 10 business days following receipt of the cancellation notice. If you cancel, Homeowner must make available to TRPW, at Location of Work, in substantially as good condition as when received, any goods delivered under this Contract, or comply with TRPW's instructions for return shipment at Homeowner's expense and risk. Homeowner shall retrieve said items within 20 days of notice or you may dispose of them without further obligation. If you fail to make the goods available to TRPW, or if Homeowner agrees to return the goods to TRPW and fails to do so, Homeowner remains liable for all obligation under the Contract.

Content Release & Use: Homeowner agrees to allow TRPW to utilize any photos, videos, reviews, or descriptions of the property for advertising, marketing, and training without compensation.

Exclusions/Optional Services: Unless agreed in writing in the Scope of Work, this agreement does not provide for: Window Cleaning Service. Depending on the quality of your water, there may be some slight spotting on windows after power washing. We do however use a rinse aid to minimize this.. TRPW is not responsible for the rare "fogging" effect that happens to multi pane windows with bad seals.

Water Intrusion Remediation: During cleaning, it is possible that some water intrusion may occur around your windows, doors, foundations, and even siding. While this is rare, worn window and door seals, or even cracks can cause this. While we make every effort to prevent this from happening, TRPW is not responsible for damage caused by water intrusion. You are responsible to notify TRPW of any known damaged seals, broken windowpanes, or evidence of water intrusion.

Artillery Fungus: Removal of Artillery Fungus is not included in this proposal. Improper mulching causes this fungus.

Gutter Oxidation: Soft Washing of the exterior of your home will brighten metals (Gutters, Fascia, Soffit). However, gutter oxidation is not removed with a general house wash and is an additional fee.

Vinyl Siding Oxidation Removal: Homeowner understands that any blemish or flaw or any existing oxidation will be more noticeable after cleaning. Vinyl sided homes that have not been maintained or have direct sun exposure will be susceptible to oxidation. Signs of oxidation include chalky white powder on siding and the clear luster removed. If your home suffers from oxidation, you may see this difference after a cleaning. When a home is covered with debris, those blemishes may not stand out as much as it would after it has been cleaned.

Roof Cleaning and Deck Cleaning: A house wash does not include roof, deck or railing cleaning, this is a separate service. House Washing includes the perimeter of the home, not to include the foundation; Vinyl, Brick, Stone, Windows, Fascia, Soffit, and Gutters. TRPW will not be responsible for the removal of Bee Nests, Bird Nests or Mud Divers. Roof Cleaning does adhere to a Five Year Limited Warranty *Warranty Dependent on Foliage Surrounding Home. Three Year of Spot Treatment at no cost to customer, or cleanings needed due to failure of company. This does not include growths due to leaking gutters or vegetation over home.

Product Specifications and Warranties: TRPW is not responsible for product specifications and warranties for Homeowner's home, including any adverse reactions to the cleaning solutions used. SDS sheets are available upon request. It is the homeowner's responsibility to ensure that the detergents being used are compatible with any warranties to items being cleaned not limited to siding and TREX Decking. Homeowner understands that TRPW's cleaning solution is specifically designed to not cause any discoloration or damage to the siding.

Rust and Clay Stain Removal: TRPW cleaning agents will not remove rust or clay stains. This is a separate service.

Protection of Exterior Outlets: Damage caused to or by non GFCI and GFCI electrical outlets is not TRPW's responsibility. Homeowner is responsible to cover all exterior outlets or to shut off power to exposed outlets. If Homeowner notices any loss of power, TRPW recommends that GFCI outlets be checked to ensure they have not been reset.

Moving Personal Property: Homeowner is responsible to move any personal property out of the Scope of Work. Any breakable items, electronics, decorations, plants, patio furniture, etc. should be removed from the area prior to TRPW's arrival. Technicians will work around any items that are not removed. Any large potted plants or potted plants that show signs of cracks will not be moved by TRPW. If identified on the Scope of Work TRPW may move identified items, but TRPW will in no event move any electronic items, including but not limited to TV, speakers, radios, automobiles, etc. and is not responsible for any damage.

Protection of Landscaping: Homeowner is responsible for rinsing landscaping before and after services are provided. TRPW is not responsible for vegetative reactions to chemicals or sun exposure.

On the Day of Service: 
1. Please have a water spigot activated and accessible. 
2. Please have all windows and doors shut tightly 
3. Please ensure you shut off all outside electrical outlets and fixtures at breaker box prior to arrival. 
4. Please have all pets inside before and during cleaning. 
5. Please clear the work areas of all items and remove all sensitive materials from the areas being washed such as flags, wreaths, doormats, furniture, potted plants, and vehicles.

Question 4

Do I need to be home during services, and how do I prepare for my appointment?

Accepted Answer

Absolutely not! While we would love to have a chance to meet you, we understand that other obligations are a must. Our technicians are highly trained to complete the job and our customers are informed on appointment necessities. Two Rivers Pressure Washing ensures that our customers are well prepared for their appointments on the “What to Expect” section of the Estimate Sheet. This will discuss topics such as checking that the outside water source for the home is turned on- typically homeowners winterize during colder seasons and it can often be forgotten. GFI’s or outdoor receptacles should be covered and all electronics near the home unplugged and removed from the vicinity. Vehicles close to the home, such as in the driveway, are asked to be moved due to hard water or solution spots. Screens do not have to be removed. Dogs should be kept indoors during our site visits.

Question 5

Are the cleaning solutions safe for my plants and pets?

Accepted Answer

Two Rivers Pressure Washing takes every effort to protect vegetation and foliage on your property. All of our cleaning solutions are eco-friendly and bio-degradable that break down almost immediately when in contact with organic substances. However, for added protection, we apply a solution neutralizer or plant wash prior to cleaning. We do ask that pets refrain from the area during cleaning (for our safety and theirs) and that their food and water bowls be removed but may return again right after completion.

Question 6

What are my payment options?

Accepted Answer

After service completion, you will receive an invoice. Payment is due upon receipt. Two Rivers Pressure Washing accepts payments in the form of cash, check, and card.  You will have an option to pay through the invoice with a card. Two Rivers Pressure Washing does not process card payments over the phone.

Let us handle the dirty work!

King George, Westmoreland, Caroline, and Stafford Counties Virginia as well as the entire Northern Neck

Our specialties

Concrete Surface Cleaning

Deck Cleaning

Siding Cleaning

Roof Cleaning

Services offered

Driveway Cleaning

Deck Washing

Siding Cleaning

Gutter Cleaning (Exterior)

Roof Washing

Concrete Cleaning

Graffiti Removal

Fence Cleaning

Patio Washing

Sidewalk Cleaning

Gutter Clean Out

Reviews

Our work

About us

Frequently asked questions

What are your service areas and are you licensed and insured?

How do you determine pricing for your services?

Do you have a contract? Can I see your terms and conditions?

Do I need to be home during services, and how do I prepare for my appointment?

Are the cleaning solutions safe for my plants and pets?

What are my payment options?

Get an Estimate

Let us handle the dirty work!

King George, Westmoreland, Caroline, and Stafford Counties Virginia as well as the entire Northern Neck

Our specialties

Concrete Surface Cleaning

Deck Cleaning

Siding Cleaning

Roof Cleaning

Services offered

Driveway Cleaning

Deck Washing

Siding Cleaning

Gutter Cleaning (Exterior)

Roof Washing

Concrete Cleaning

Graffiti Removal

Fence Cleaning

Patio Washing

Sidewalk Cleaning

Gutter Clean Out

Reviews

Our work

About us

Frequently asked questions

Question

What are your service areas and are you licensed and insured?

Question

How do you determine pricing for your services?

Question

Do you have a contract? Can I see your terms and conditions?

Question

Do I need to be home during services, and how do I prepare for my appointment?

Question

Are the cleaning solutions safe for my plants and pets?

Question

What are my payment options?

Get an Estimate